How to place an order of bullion with Moon Investments: purchasing Rand Refinery investment bullion

Moon sells Rand Refinery Gold Bars, and Gold and Silver Krugerrands. The steps to take when placing an order for these items are as follows.

1. Contact your  Moon Investments Sales Representative and place your order.
2. A member of the Moon team will then send you a quotation for payment.
3. For Gold Bars and Gold Krugerrands payment needs to be made before 10:00 the same day as the quotation is sent out.  
4. Proof of Payment must be sent to your Moon Investments Sales Representative or Internal Sales team member before 10:00 to secure the price for Gold Bars and Gold Krugerrands.
5. For Silver Krugerrands payment needs to be made before the close of business on the same day the quotation is sent out to you. Monday to Thursday we close at 16:00, and Friday close of business is at 15:00.

Your Sales Representative will stay in contact with you and keep you up to date on an ETA for your investments.

Please note that once your Rand Refinery Investments are confirmed and paid for we are not able to cancel or credit your investment.

When purchasing a Rand Refinery Investment it is ideal to inform your Moon Representative a full day in advance, so that our Internal Sales team can then prioritise your quotation the following morning. Prices are only released at around 09:00 which doesn’t give us much time to quote, pay and confirm your order.