DOES MOON INVESTMENT HAVE A BUY BACK POLICY FOR BARS AND MEDALLIONS?
Yes we do, please contact the Sales team.
DO YOU OFFER DELIVERY?
We offer National as well as Namibian delivery and courier services.
IS VAT LEVIED ON YOUR INVESTMENT PRODUCTS?
VAT is levied on all bullion bars and coins with the exception of gold Krugerrands, gold Natura coins and gold Protea coins which are VAT exempt.
Buyers are able to claim back VAT on purchase price.
ARE ALL PRODUCTS ISSUED WITH AN AUTHENTICITY CERTIFICATE?
All products have proof of authenticity. Rand refinery products has a serial number printed on it and its packaging has the certificate number on it. While Moon Investment products come with an assay certificate.
WHAT IS THE DIFFERENCE BETWEEN AN OUNCE AND A TROY OUNCE?
An ounce is 28.349523125 grams while a Troy Ounce is 31.1034768 grams.
Gold is valued in Troy Ounce.
WHAT IS THE DIFFERENCES BETWEEN BULLION AND NUMISMATIC COIN?
Numismatic coins are also known as rare or collectible coins. If you are an investor, the answer is bullion. A Bullion coins is valued at its metal content and is purchased as an investment or to hedge inflation while a numismatic coin is a collectible coin which is valued at its rarity.
WHAT ARE PAYMENT AND PRICE SETTING TERMS?
Price is set on confirmation of the order and proof of payment.
HOW LONG DOES DELIVERY TAKE?
We stock limited products however for orders that need to be manufactured it can take between 10 – 21 working days.
CAN I COLLECT MY ORDER?
Yes, Orders can be collected from our branches. Prior arrangements for security reason must be made.
Please bring your ID or drivers license.