• 1. Introduction
• 2. Information We Collect
• 3. How We Use Your Information
• 4. Legal Basis for Processing
• 5. Sharing of Information
• 6. Cookies
• 7. Data Security
• 8. Data Retention
• 9. Your Rights
• 10. Third-Party Services
• 11. Changes to This Policy
• 12. Contact Us

1. Introduction

Moon Investments (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website:
https://mooninvest.co.za.

By using this website, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information you provide directly:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Identity or company details (if required)
• Information submitted via forms or account registration

2.2 Information collected automatically:

• IP address
• Browser type and device information
• Website usage data
• Cookies and tracking technologies

2.3 Transaction information:

• Purchase history
• Payment confirmations (processed via secure third-party providers)

3. How We Use Your Information

• Process and fulfil orders
• Manage your account
• Respond to enquiries
• Provide customer support
• Improve website performance and user experience
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Sharing of Information

We may share your personal information with:

• Payment processors
• Courier and delivery providers
• IT and hosting service providers
• Authorities where required by law

We do not sell your personal information.

6. Cookies

We use cookies to ensure proper website functionality, analyse traffic, and improve your experience.
You can disable cookies in your browser settings, but this may affect certain features of the website.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Secure servers
• SSL encryption
• Restricted access to data

While we take reasonable steps to secure your data, no system is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.

9. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent
• Lodge a complaint with the Information Regulator

Information Regulator (South Africa)
Email: complaints.IR@justice.gov.za

10. Third-Party Services

Our website may include links or integrations with third-party platforms. These services may collect data independently, and we are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Moon Investments
Email: invest@mooninvest.co.za
Phone: 021 551 2066